Furniture Protection: We have partnered with Guardian Protection Products to provide you with peace of mind that your new furniture investment is protected against life’s little mishaps. Just call Guardian Customer Service within 30 days if any of these stains or damages occur. A representative will assist you with your protection plan coverage. Coverage may include professional cleaning or repair of the covered item. If the covered item cannot be cleaned or repaired, we’ll replace it.
5 Year Protection coverage
0 deductible ($15k limit)
Service Plan covers cleaning or replacement
Easy online registration
30 Days to report incident
Underwritten by AIG Insurance
GUARDIAN CUSTOMER SERVICE
Here at ShopFactoryDirect, we chose Guardian because they take pride in providing our customers with the most positive claim experience possible. The combination of knowledgeable customer service specialists and their quick and efficient claims processing process makes Guardian’s Customer Service Call Center the best in the business.
Guardian has been awarded an A+ rating by the Better Business Bureau, the highest rating possible.
Guardian’s call center is staffed with personal and friendly specialists who are thoroughly trained to help maximize benefits (not look for reasons to deny claims).
Staff members are monitored daily to ensure accuracy in all facets of the claims process.
Guardian’s positive work environment maximizes employee retention.
USA based call center increases customer satisfaction with their claim experience.
A vast Nationwide network of high quality, insured, bonded and reputable service technicians.
Guardian supports customers’ right to dispute the outcome of a claim decision.
Customer Service is available across North America with toll-free telephone access, fax access, and email support.
Q&A: Have a Question?
Have a question about Guardian Fabric Upholstery Stain Protection? Our professional product specialists are ready and available to help answer your questions quickly.
To speak with a product specialist today, please call 800-269-2216 or if you'd prefer, just leave your phone number in the comments area below and we'll be happy to give you a quick call back. We respond to all customer inquiries quickly.